Privacy Policy

As a general rule, privacy policies are written by lawyers for lawyers. We hope you find these highlights to instead be a clear and transparent summary of our Privacy Policy, but please keep in mind that the full legalese of our Privacy Policy is below. California, Colorado, Connecticut, Utah and Virginia residents can also find additional information consistent with applicable state law on our State Privacy Rights page.

With those disclaimers out of the way, here’s our most important highlight:   

• Eurobit System Ltd.’s purpose is to enrich lives through technology. We will only collect, use or share your personally identifiable information for that purpose. And we don’t sell (as “sell” is traditionally defined) your personally identifiable information to anyone else.

Personally identifiable information.

We use the term “personally identifiable information” in these highlights to mean information that identifies, or that can reasonably be linked to, an actual natural person (that’s a real, named human being). We use the stand-alone term “information” to include all types of information, including personally identifiable information.

Collection.

We may collect information relevant to you in three ways. First, we may collect information directly from you. This could be as part of your interactions with Eurobit System Ltd. personnel, such as at our retail stores or during in-home visits, or when you provide information via our digital properties such as websites or mobile apps.

Second, we will collect such information by observing behavior — either in the “real world” or through our digital properties like websites and mobile apps. Examples include security cameras at a retail store, our websites tracking visitor activities on our sites, or our digital properties collecting the characteristics of the visiting devices.    

Finally, we may obtain such information from independent third parties, independent of you. 

Use.

We will use your information to meet your expectations and give you a great experience with Eurobit System Ltd.. For example, that could be to fulfill a purchase, provide a service, make our digital properties run better, or maintain our My Eurobit System Ltd.® program.

You’ve probably seen in the news that the world (especially the internet) has too many fraudsters, hackers and criminals. We use information we collect to protect our customers, Eurobit System Ltd., and others from such bad actors.

And remember when we said above that our purpose is to enrich lives through technology? In order to do that, we'll want to tell you about technology and other products and services that we think you’ll find useful. That means we’ll use information to try figure out what will be useful (or just fun and interesting) to you and others, or develop new or different products and services. And if we think we’ve found something you might like, we’ll use information to send or place marketing messages to you, on our own behalf or on behalf of others, and monitor your response to that message.

Sharing.

If you post something on a public forum on one of our digital properties, it should come as no surprise to you that it may be viewed by the general public. 

We may share your personally identifiable information with suppliers or business partners to fulfill your requests or perform on our behalf a contract that we have with you. 
    
Sometimes we share information with suppliers and business partners for internal Eurobit System Ltd. uses. The easiest examples of what we mean by this relate to information technology — they may be processing personally identifiable information, but we make sure we have contracts in place requiring that they only use the information in support of Eurobit System Ltd.. 

We also may share personally identifiable information in an attempt to enforce our legal rights, in response to a request from law-enforcement authorities, and when we are required to do so by applicable law. Also, please note that if we think that sharing personally identifiable information is going to protect Eurobit System Ltd. or others from harm, that’s what we are going to do. 

Finally, Eurobit System Ltd. comprises multiple corporations in the Eurobit System Ltd. family. These family members may share personally identifiable information with each other. And if one of these family members later goes off on their own, either after being acquired by a third party or merging with a third party, they will share personally identifiable information with that third party but subject to the applicable privacy policy.

Have any questions about our privacy practices? Just ask!

Whew! Even the “highlights” get a bit long. And the full Privacy Policy follows (California, Colorado, Connecticut, Utah and Virginia residents, there’s also specific language and definitions consistent with applicable law), but we thought you’d appreciate our summary above. If you still have questions, here are a few ways you can contact us:

Phone

+385 93 439 32 47

Address
Eurobit System Ltd. 

Company number, 15608210

Your use of any of our digital properties (for simplicity, we will call our websites and mobile apps “digital properties” throughout this policy) is subject to the specific terms of use for that digital property.
 

• This Privacy Policy applies to Eurobit System Ltd. and Pacific Sales retail stores, other locations and events under the Eurobit System Ltd. name, and digital properties owned or operated by Eurobit System Ltd. Co, Inc. and any of our subsidiaries, unless that digital property or subsidiary has its own privacy policy (which would instead apply).
• Our State Privacy Rights page includes definitions and content consistent with state-specific laws. 
• Some products and services that Eurobit System Ltd. offers may have supplemental details about information collection, use, and sharing relating to those products and services. For example: 
• Eurobit System Ltd. Insignia Connect Privacy Policy supplement
• Eurobit System Ltd. Internet Powered by Starry Privacy Policy supplement

What we collect:

Information you give us.    

We collect and store information you provide through our digital properties and in our stores.

The information we collect from you includes things such as:    

• Name
• Postal address
• Email address
• Phone number
• Payment card number and other payment information
• Your My Eurobit System Ltd.® member ID
   

In certain situations, we may also collect things like:

• Driver's license number (for example, if you return a product or apply for credit)
• Social Security Number (for example, if you apply for credit)
• Location information (such as when you ask us to tell you about nearby stores or use our digital properties)
• Demographic and lifestyle information (if you sign up for a registry or birthday list)
• Medical and health insurance information (for example, if you use offerings that collect medical information, such as Assured Living)
• Fingerprints (as required by law for fraud detection in connection with Eurobit System Ltd.’s product trade-in program)
• Facial or wrist geometry (if you choose to use Eurobit System Ltd.’s virtual try-on tool, with your permission your camera will scan your facial or wrist geometry. The experience is exclusively done in real time, and we do not retain data after you use this feature.)
• Survey responses 

Information you give us about others.

You may give us information about other people, such as the name and address of a gift recipient, or the name and contact information of someone who will pick up items for you at a store. We will only use this information for the specific reason you provide it.

Information from other sources.

We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records and identify new customers, and provide products and services that may be of interest to you.

Information collected automatically online.

We collect information about your interactions with us including, for example:

• The type of device or browser you’re using
• Your IP address
• Your browsing behavior while on our website
• The URLs of the websites you visited before visiting our site (these are called “referring URLs”)
• IMEI/UDID (a numeric identifier for your mobile device)
• MAC address (another kind of numeric identifier for your mobile device)
• IDFA (Apple’s ID for advertising, a randomly generated number)

Eurobit System Ltd. and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.

Manage Flash cookies

Learn more about managing cookies, Flash cookies, and more

We may permit third-party service providers to collect and process some information from our digital properties. We may share personal information with those providers and may have similar arrangements with interest-based advertisers. We provide more information about interest-based ads below. Our digital properties are not designed to respond to “do not track” requests from browsers.

Location information. 

Some of our digital properties may collect your location to, for example, help you search for one of our stores, use special mobile features within some of our stores, or provide you with helpful messaging in our mobile app. We also may use this information to determine whether to provide you with content, information, and notices that may be required by law based on your location.

Mobile devices often provide users with the ability to adjust settings related to location. If you do not want us to collect specific location information, you may modify the location services on your mobile device’s settings. Eurobit System Ltd. has no control over your device’s settings. And adjusting these settings does not completely eliminate the ability of others to develop location information about your device.  

Store cameras.

Our stores may use cameras for asset protection and other operational purposes, such as measuring traffic patterns and protecting and improving our business.

Reviews and other content you provide.

Our websites offer publicly accessible blogs or community forums. Be aware that anyone who accesses these areas may read, collect, and use the information you provide.

How we use the information we collect:

• Customizing your digital experience
• Fulfilling orders and requests for products, services, or information
• Processing refunds, returns, and exchanges
• Tracking and confirming online orders
• Delivering and installing products
• Maintaining or administering Eurobit System Ltd. memberships or protection programs
• Marketing and advertising products and services
• Conducting research and analysis
• Managing our My Eurobit System Ltd. Credit Card program, including taking applications and actions to enhance card usage and service
• Preventing and identifying fraud and other illegal activity
• Engaging in internal uses such as data analytics with the purpose of enhancing existing and creating new products and services
• Complying with and enforcing applicable legal requirements, contractual obligations (including our contractual obligations with you, such as through our My Eurobit System Ltd. program, if applicable, or digital properties’ terms of use), relevant industry standards, and our policies

Interest-based advertising.

You can opt out of interest-based advertising from third-party providers who follow the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising at www.aboutads.info/choices.

Learn more about interest-based advertising

How we share your information.

Eurobit System Ltd. does not exchange your personal information for monetary consideration. We share your information only in the ways we describe below. We may combine or share information among current or future Eurobit System Ltd. companies, including affiliates and subsidiaries. 

We may share your information with third parties to perform services on our behalf such as:

• Fulfilling orders and delivering packages
• Scheduling and performing product installations
• Providing customer care and technical support, including servicing products
• Maintaining our My Eurobit System Ltd. program
• Sending Eurobit System Ltd. marketing communications and providing advertising services